Question 1

How does your fixed quote work?

Accepted Answer

You send a short brief. A person reads it and replies, usually within minutes, with a fixed written quote that lists the scope, the price and the delivery time. If the work turns out harder than we expected inside that scope, we absorb the difference.

Question 2

How much do I pay up front?

Accepted Answer

Projects under $500 are 30% in advance and 70% on delivery. Larger projects, such as online stores and web apps, are 30% to start, 40% when you approve the work on staging and 30% on delivery. Your quote states the exact split. You never pay 100% up front.

Question 3

Why do you ask for an advance?

Accepted Answer

The advance reserves a place in our schedule and covers design and setup costs. We keep it small, 30%, so you carry little risk, and the rest is paid as the work is approved.

Question 4

When is the final payment due?

Accepted Answer

On delivery: when the project is finished, you have reviewed it on staging and approved it. We hand over the code, files and accounts after the final payment.

Question 5

Why is a larger project paid in three stages?

Accepted Answer

Bigger projects run for weeks. Paying 30% to start, 40% when you approve the staging build and 30% on delivery means you pay as you see real progress.

Question 6

Is the quote really fixed?

Accepted Answer

Yes. The price in your written quote is the price for the agreed scope. It only changes if you ask for something outside that scope, and then only after you approve a separate written change order.

Question 7

Do you charge hourly?

Accepted Answer

No. We work on fixed prices for a clearly written scope, so you know the total cost before we start.

Question 8

Is the quote free?

Accepted Answer

Yes. Quotes are free and carry no obligation.

Question 9

How long does it take to get a quote?

Accepted Answer

We reply in minutes. Simple briefs get a quote the same day. Larger systems may need a short call first so the quote is accurate.

Question 10

What currencies do you accept?

Accepted Answer

Prices are shown in US dollars and can be viewed in other currencies on the site. Invoices are issued in USD, and we can agree on another currency in your quote.

Question 11

What payment methods do you accept?

Accepted Answer

We accept bank transfer and card payments. Your invoice lists the exact options available for your country.

Question 12

Do you offer discounts?

Accepted Answer

Our prices are already set to be competitive. For larger projects or several services together we are happy to discuss a package price.

Question 13

Can I pay in more than two instalments?

Accepted Answer

For bigger projects we can split the work into milestones with a payment at each one. This is agreed in the written quote before we start.

Question 14

What happens if I cancel?

Accepted Answer

If you cancel, you pay for the work already completed and delivered up to that point. The advance covers the work done first. Details are in our refund and milestone policy.

Question 15

Do you give refunds?

Accepted Answer

If we cannot deliver what was agreed in the quote, we will put it right or refund the part that was not delivered. Our refund and milestone policy explains the details.

Question 16

Are there any hidden costs?

Accepted Answer

No. Third-party costs such as a domain, hosting, paid plugins or advertising spend are listed in the quote and are paid by you directly to the provider.

Question 17

Does the price include hosting and domain?

Accepted Answer

Our build prices cover design and development. Domain and hosting are paid to the provider in your name, and we can set them up and manage them for you if you want.

Question 18

Do prices include taxes like VAT or sales tax?

Accepted Answer

Quoted prices are before any local tax. If tax applies in your country it is shown separately on the invoice.

Question 19

What is the cheapest thing you can build?

Accepted Answer

A one-page landing page, from $150. Business websites start from $450, online stores from $1,125 and custom web applications from $3,000. These prices already include our 25% launch offer.

Question 20

Why are your prices lower than some agencies?

Accepted Answer

We are a small, hands-on team with no large office or sales staff to pay for. You talk to the people who build your project, and the saving goes to you.

Question 21

Will the final price be higher than the estimate on your website?

Accepted Answer

The website shows a range for planning. Your written quote is the real price, and once you accept it, it does not change for the agreed scope.

Question 22

How does a project work from start to finish?

Accepted Answer

Brief, fixed quote, 30% advance, design in Figma with your approval, build on a live staging link, review and changes, final payment, launch and handover, then two weeks of free support.

Question 23

How long does a website take?

Accepted Answer

A landing page takes 3 to 7 days. A multi-page business website usually takes 2 to 4 weeks. An online store takes 3 to 6 weeks and a custom web application 6 to 12 weeks.

Question 24

Can you start right away?

Accepted Answer

Usually yes. Once the advance is paid and we have your content, we can start within a few days. Your quote shows the start date.

Question 25

Can you work to a tight deadline?

Accepted Answer

Tell us the date in your brief. If it is realistic we plan the work around it. If it is not, we say so honestly and suggest what can be ready by then.

Question 26

Will I see the work while you build it?

Accepted Answer

Yes. You get a live staging link from the first week, so you can open it on your own phone and computer at any time.

Question 27

Do I approve the design before you build?

Accepted Answer

Yes. We design the key screens first and you approve them. Code is only written after you sign off the design.

Question 28

How many rounds of changes are included?

Accepted Answer

Changes inside the agreed scope are included during the build and in the two weeks after launch. Large new features are quoted separately.

Question 29

What do you need from me to start?

Accepted Answer

Your brief, your logo and brand colours if you have them, the text and pictures for the pages, and the names of any tools you already use. If you do not have text yet, we can help with the structure.

Question 30

What if I do not have content or pictures?

Accepted Answer

We can use clean placeholder content during the build and agree on writing, photography or stock images separately.

Question 31

What if I am not sure what I need?

Accepted Answer

Send a few lines or book a free 30-minute call. We will suggest the simplest option that does the job.

Question 32

Can I change my mind during the project?

Accepted Answer

Yes. Small changes are fine. Larger changes are quoted first so you always know the cost before we do the work.

Question 33

What happens if the project is delayed?

Accepted Answer

We tell you early and explain why. Delays caused by late content or feedback move the date. Delays on our side are ours to fix.

Question 34

Do you work weekends?

Accepted Answer

We reply to messages every day, weekends included. Build work follows the schedule in your quote.

Question 35

How do I give feedback?

Accepted Answer

Reply by email, message us in your client portal, or share comments on the staging link. We keep everything in one conversation so nothing is lost.

Question 36

Do you sign an NDA?

Accepted Answer

Yes. We sign an NDA before discovery if you ask, and your project details are never shared.

Question 37

Do I own the code and designs?

Accepted Answer

Yes, 100%. After final payment the source code, design files and all accounts are transferred to you. There is no licence fee and no lock-in.

Question 38

Can I take the site to another developer later?

Accepted Answer

Yes. You own the repository and the hosting, so any developer can continue the work. We write clean, documented code to make that easy.

Question 39

What do I receive at handover?

Accepted Answer

The full code repository, design files, database and deployment access, domain and hosting accounts in your name, and a short guide on how to manage the site.

Question 40

Do you keep any rights to my project?

Accepted Answer

No. All intellectual property for the delivered work transfers to you after final payment. We may only mention the project in our portfolio with your permission.

Everything You Need to Know About Working With Us

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